30 Day Money Back Period
We provide a 30-day money-back guarantee on the Pro plan with the following conditions:
- Refunds exclude the domain Name price indicated in the Starter plan
- Refunds exclude setup fee ($50) in case we have completed building the website for you.
- A written request must be submitted by email as soon as possible.
- Refunds are sent within 31 days of receiving the refund request.
- Refunds are not granted to accounts closed in case of any violation.
If you bought the domain from another platform as we are also selling them in different marketplaces, the refund policies of the marketplace from which you bought the domain will be applied.
The purchase of the starter plan is Final
If the refund request has been received before starting the domain transfer, you will get the refund within 31 days of receiving the refund request. After the domain is registered under your name with your personal information it will be impossible for us to recover the domain.
If you buy the domain from another platform as we are also making our domains available on different marketplaces, the refund policies of the marketplace from which you buy the domain will be applied.
Please contact us as soon as possible if you decided to cancel your purchase so we can attempt to cancel the transfer
We do NOT provide extensions on invoices here at Personal Brand Name.
We will make every attempt possible to contact you 24 hours prior to account termination. Once the account has been terminated ALL data including backups will be scrubbed from our servers. There is no recovering the data once the account is terminated.
All packages will renew at the regular rate.
For the BEST possible pricing, we reward customers for signing up annually (12 months), biennial (24 months), and triennial (36 months).
On our website, prices are displayed reflecting the best possible rate.